Pakistan’s federal government has achieved significant savings of Rs. 9.5 billion in the first year of implementing the E-Office initiative, according to IT and Telecom Minister Shaza Fatima. The system has eliminated the need for paper-based file work in ministries, improving efficiency, transparency, and financial management across departments.
The E-Office platform enables real-time file tracking, allowing the Prime Minister and senior officials to view file locations, pending durations, and attached notes. Files delayed beyond a certain period are automatically highlighted, addressing longstanding inefficiencies and weak accountability in manual processes.
Out of 425 federal departments and regulatory bodies, 300 have fully adopted the digital platform, while others are in the process of implementation. The Supreme Court has also integrated the E-Office system under a memorandum of understanding with the Ministry of IT, reflecting a wider move toward digital governance.
While digital transformation has created redundancy in some lower staff roles, the ministry is focusing on reskilling employees in artificial intelligence and modern digital tools. The initiative aims not only to save costs but also to transform Pakistan’s workforce, enabling staff to operate effectively in a technology-driven governance system.
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